Welcome to WafaTech, your premier provider of IT and technology services including cloud services, web hosting, disaster recovery, internet services, SD-WAN, 5G services, backup services, and bare metal cloud solutions. By accessing or using our services, you agree to be bound by these Terms of Service (ToS), applicable to our operations within Saudi Arabia and internationally.
1. Acceptance of Terms
When you engage with WafaTech's diversified technology solutions, including website hosting among others, you are agreeing to adhere to the terms and conditions set forth herein. Your decision to utilize our services signifies your acceptance of these terms. Should you find any term disagreeable, we advise refraining from using our services.
2. Service Description
WafaTech, in collaboration with Al Wafai International Company LLC (WafaiCloud), proudly delivers cutting-edge cloud solutions tailored specifically for the Saudi Arabia region. As an authorized reseller, WafaTech ensures that all WafaiCloud services provided in the Saudi region are seamlessly powered by WafaiCloud's robust infrastructure and technology. This strategic partnership enables businesses and individuals within Saudi Arabia to access a wide range of reliable and innovative cloud solutions, backed by WafaiCloud's commitment to quality and excellence.
WafaTech prides itself on offering a comprehensive suite of IT services designed to empower your digital presence and operational efficiency. This includes providing server space, bandwidth, technical support, and additional technology solutions tailored to ensure high availability, functionality, and the global reach of your digital assets.
3. User Responsibilities
You hold responsibility for the content hosted within our services, ensuring the security of your digital assets, and adhering to all relevant legal standards. The use of WafaTech services for unlawful activities, such as distributing harmful software, unauthorized access attempts, or intellectual property infringements, is strictly prohibited. It is also your obligation to routinely back up your data and secure your account credentials.
4. Payment and Billing
Engagement with WafaTech services entails a financial commitment based on your selected service plan. Detailed information on billing cycles and acceptable payment methods is available on our platform. Subscription services are automatically renewed, with cancellations required before the renewal date to avoid subsequent charges. We maintain a no-refund policy for the unused portions of service periods.
5. Termination
WafaTech reserves the right to discontinue services if these terms are breached or for reasons deemed necessary for operational integrity or legal compliance. Termination due to non-compliance may result in the forfeiture of your content and data. Legal recourse may be pursued for activities that compromise our infrastructure or reputation.
6. Limitation of Liability
WafaTech disclaims liability for losses or damages incurred through the use or inability to use our services, including but not limited to indirect or consequential damages. We strive for the highest service reliability and security; however, the inherent risks of digital service vulnerabilities are recognized, and discretion is advised.
7. Jurisdiction and Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia under the regulation of Communications, Space and Technology Commission (CST). Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the Saudi Arabian courts.
8. Changes to Terms
WafaTech reserves the right to amend these terms as necessary. Continued use of our services post-modification signifies acceptance of the revised terms. We commit to notifying users of significant changes through direct communication or via our website. Regular review of these terms is recommended.
For further inquiries or clarification on these terms, WafaTech can be reached at Email: [email protected]
