1. Information We Collect
At WafaTech, we are committed to enhancing your digital experience through our comprehensive range of services, including website hosting, cloud services, disaster recovery, internet services, SD-WAN, 5G services, backup services, and bare metal cloud solutions. In our dedication to providing superior service and support, we collect and utilize various types of information, tailored to both improve our offerings and ensure a seamless, personalized user experience.
Personal Information: When you engage with WafaTech's services, we gather personal data essential for account setup, service provision, and billing. This data includes, but is not limited to, your name, email address and contact details. This information enables us to establish your account, provide customer support, and process transactions efficiently.
Technical Data: To optimize service performance and address any technical issues promptly, we also collect technical information related to your use of our services. This encompasses data such as IP addresses, browser specifications, operating system details, and device types. Gathering this information helps us tailor your experience, ensuring compatibility and enhancing overall service quality.
In collecting and using this information, WafaTech adheres strictly to the privacy laws and regulations of Saudi Arabia, upholding the principles of confidentiality and data protection. Our practices are designed to respect your privacy while enabling us to deliver the high-quality services you expect from us.
2. How We Use Collected Information
We utilize the gathered data to provide, uphold, and improve our hosting services. Your personal information is employed for account establishment, billing, and communication necessities. Additionally, we may utilize aggregated and anonymized data for analytical purposes to enhance our services. Rest assured, we do not trade or disclose your personal data to third parties for promotional endeavors without your explicit authorization.
3. Data Security
Ensuring data security is our priority. We employ industry-standard security protocols to safeguard your information from unauthorized access, alteration, disclosure, or destruction. Nonetheless, it's important to recognize that no online service is entirely immune to risks, and you acknowledge the inherent vulnerabilities associated with transmitting data over the internet. In the event of a data breach, we will promptly inform affected users and undertake necessary measures.
4. Cookies and Tracking Technologies
We employ cookies and similar tracking technologies to enrich your browsing experience and gain insights into your interactions with our website. Cookies, which are small text files stored on your device, facilitate this process. You have the ability to manage cookie preferences via your browser settings. By utilizing our services, you agree to the utilization of cookies and tracking technologies as outlined in our privacy policy. Cookie Policy.
5. Third-Party Links
Our website might feature links to third-party websites or services. Please note that we are not accountable for the privacy practices or content of these third-party entities. We recommend reviewing the privacy policies of any third-party websites you visit. It's important to understand that this Privacy Policy solely pertains to information collected by our website.
6. Your rights
You have the authority to access, rectify, update, or erase your personal information. Account settings and preferences can be managed through our platform. Should you have any concerns regarding your privacy or data handling, please reach out to us using the contact details provided in Section . Rest assured, we will address your inquiries promptly and within a reasonable timeframe.
7. Changes to This Privacy Policy
We reserve the right to revise this Privacy Policy to align with alterations in our practices or for legal, operational, or regulatory purposes. Any noteworthy changes will be communicated to you through a conspicuous notice on our website or via email. It is recommended that you periodically review this Privacy Policy to stay abreast of how we collect, utilize, and safeguard your information.
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]
